Home from home in Oxford Street

John Lewis’s improvements to its Oxford Street store continue, with the latest project we have been tasked to deliver completing in September.

Across the second and third floors, a new ‘home’ concept has been completed in the centre of the store, spanning both storeys and creating a central architectural feature and a new point of focus for customers.

For us, though, it was all about programme. To keep as much of the store open and trading as possible, we developed a plan that involved 8-9 phases per floor, hoarding off each area, working 24/7 to get the job done and handing it back. Everything had to run to schedule – one trade slipping by just one day would throw the timing out – and with merchandise and visual display teams booked by John Lewis there could be no question of flexibility. The plan we developed worked though and the 32-week, £10 million project was delivered to time, budget and our usual high standards.